Role: SAP Order-to-Cash (O2C)

Location: Italy

Work type: Contract

Responsibility Focus Areas :

Accounts Receivable Collections Agent

• Prioritize collection activities using AI-driven risk scoring.

• Recommend customer follow-up actions.

• Improve DSO (Days Sales Outstanding).

• Support collection managers with predictive insights.

• Automate matching of incoming payments with invoices.

Cash Application Agent

• Handle payment exceptions.

• Improve straight-through processing rates.

• Reduce manual intervention.

Dispute Resolution Agent

• Analyze customer disputes and deduction patterns.

• Recommend resolution paths.

• Reduce dispute aging and improve customer satisfaction.

Required Skills & Experience

• Minimum 8+ years of SAP FI implementation and support experience.





• Minimum 5 years working with a leading IT consulting/services organization.

• Chartered Accountant (CA), CPA, CMA, MBA Finance, or equivalent preferred.

Preferred Qualifications

• SAP S/4HANA Finance Certification.

• SAP Business AI or SAP Joule-related exposure/certifications.

• Experience with SAP FSCM, including Collections Management, Credit Management, and Dispute Management.

• Exposure to SAP BTP, SAP Build Process Automation, and SAP Analytics Cloud.

• Experience in global template rollouts and multi-country implementations.

• Knowledge of RISE with SAP transformation programs.

• Exposure to GenAI, AI agents, and intelligent automation frameworks within SAP landscapes.

📌 SAP Order to Cash Lead (Lombardia)
🏢 Intelligenz IT
📍 Lombardia