APM MONACO is opening a new store in Firenze Rinascente, we're recruiting a Supervisor on a permanent contract to join our team
Si candidi tempestivamente È previsto un elevato volume di candidati per il ruolo descritto di seguito, non aspetti a inviare il suo CV. Sales
- Achieving sales targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales consultants
- Motivate team members and ensure understanding of KPIs to improve individual and team performance
- Work with the marketing team
Customer service
- Ensure quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisors
Operations
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
- Maintain good communication with members of the company and other stores.
Visual Merchandising
- Maintain merchandising guidelines
- Ensure that the store is clean, organised and complies with the guidelines set by management. xivgfpx
- Work with the logistics and marketing teams to ensure that the store's product range is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirements
Human resources
- Participate in the recruitment, training and development of staff
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image
You love APM Monaco
You have solid experience as a Senior Sales Associate
You have experience in luxury/fashion retail and visual merchandising
You are fluent in English and Italiano
You know how t
📌 Supervisor H/F (Magliano in Toscana)
🏢 APM MONACO
📍 Magliano in Toscana
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