Amazon Fresh team is looking for a talented Vendor Manager who will be responsible for improving product selection and managing relationships with vendors.
Your Responsibilities
CUSTOMER NEEDS
- Support identification of customer needs through pulling metrics and providing overviews of industry landscape
- Continuously seek information to improve the customer experience and make recommendations to the business
VENDOR MANAGEMENT
- Analyze existing reports to identify retail selection gaps
- Audit vendor costs and ensure procurement costs are in line with goals
- Create and manage contractual agreements
- Prioritize vendor resources to improve customer experience, product availability and lower prices and costs
- Is responsible for creating product knowledge
- Implement promotional programs for vendors
BUSINESS OPERATIONS
- Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drive vendors to improve
- Manage promotion set up and launch
- Regularly audit all vendor elements,
perform deep‑dive analysis on problems to understand root causes and make decisions based on data
- Act as an escalation point to respond to customer needs for vendors
- Educate vendors on tools, processes and resources
AUTOMATION & PROCESS IMPROVEMENT
- Identify opportunities to improve retail tools and systems
- Simplify or automate tasks to drive improved business performance
- Manage products from launch to end of life with a goal of automating any manual tasks
- May work with tech team to drive process change
Basic Qualifications
- Bachelor’s degree
- Fluency in both English and Italian
- Analytical skills, familiarity with data analysis methodologies and high computer literacy, with ability to learn new systems quickly
- Confidence in communicating both internally and externally
- Ability to collaborate effectively across multiple teams and stakeholders
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