As the Event Sales Manager at Grand Hotel Timeo, a Belmond Hotel, you will be a key figure in the commercial and operational management of the groups and events segment. Operating at the intersection of sales and operations, you will be responsible for driving proactive and reactive sales strategies (spanning both rooms and the F&B; department), ensuring deal conversion and the flawless delivery of luxury service standards. Your objective will be to strengthen Grand Hotel Timeo's positioning in the high-end events market by coordinating the team and working closely with all operational departments.

Main Responsibilities Include

Sales Management and Negotiations (Reactive & Proactive):
- Promptly handle incoming inquiries for events and groups, managing the entire negotiation lifecycle and creating customized proposals to maximize conversion.
- Work closely with the Events Executive, SESO management, and the hotel team to exceed client expectations during negotiations.
- Develop systematic follow-up strategies for leads that do not convert immediately,



while continuously monitoring incoming requests.
- Utilize personalized communication to showcase the unique offerings of our hotel and destination.
- Organize and coordinate client site inspections, collaborating with the Special Events Sales Office (SESO) in Milan for both pre- and post-visit activities.
- Manage all details regarding group accommodation (tour series, leisure, and corporate groups), from rooming lists to room block management and cut-off dates.
- Support the PST and SESO teams in managing on-property commercial initiatives, such as familiarization trips (MICE and Celebration Fam trips).

Development of Opportunities and Tailored Proposals:
- Create customized event proposals (non-accommodation related) that highlight upselling opportunities, such as premium packages, additional services (catering, decorations, audiovisual), and exclusive experiences (team-building activities, excursions).
- Promote

📌 Sales & Events Manager | Grand Hotel Timeo, a Belmond Hotel (Taormina)
🏢 Belmond
📍 Taormina