Job Description
The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients . Acting as a trusted commercial partner to customers, the role focuses on strategic account management , proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results. Responsibilities
Analysis market trends and competitor activity to identify business leads;
Manage and grow an existing portfolio of corporate and MICE accounts;
Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities;
Work within current business strategies and recognizing potential opportunities;
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs;
Support site inspections, client entertainment and key customer events;




Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads;
Answer customer queries in a prompt and professional manner;
Manage self-performance in compliance with company policies and procedures.
Qualifications
An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and excellent communication skills;
Commitment to delivering a high level of customer service;
Excellent grooming standards;
Excellent negotiation, presentation and relationship building skills;
Fluent Italian and English, written and spoken (additional languages are a plus);
Flexibility to respond to a range of different w

📌 Account Director (Roma)
🏢 Altro
📍 Roma