13 ago
|
Freudenberg Group
|
Italia
13 ago
Freudenberg Group
Italia
Digital AdvisorApplylocations: Monselicetime type: Full timeposted on: Posted Todayjob requisition id: R_00104469 È pronto/a a candidarsi? Si assicuri di aver compreso tutte le responsabilità e i compiti associati a questo ruolo prima di procedere. Working at Freudenberg: We will wow your world # Responsibilities: * Promote and drive the adoption of digital technologies and best practices across the organization, with a strong focus on Microsoft 365, Teams, SharePoint, Copilot, and mobile solutions. * Deliver proactive user training and coaching to improve digital competencies and increase employee productivity. * Serve as the first point of contact for digital and IT service requests, providing timely and user-focused support for both office-based and manufacturing environments. * Ensure the highest level of business productivity through effective incident management, problem resolution, and IT system availability. * Support and safeguard IT security, compliance standards, and digital governance in line with FHCS and Freudenberg policies.
* Manage the lifecycle of IT devices and equipment, including computers, mobile phones, tablets, and collaboration tools. * Translate user needs and business requirements into improvement opportunities and communicate them to the relevant Digital and CPIM teams. * Coordinate external IT service providers and contribute to the successful implementation of local and global IT projects. * Perform on-site support visits to assigned remote locations when required. * Act as a digital ambassador, continuously identifying opportunities to improve processes, user experience, and digital ways of working.# Qualifications: * Degree in Information Systems, Computer Science, Information Technology, or equivalent higher education. * 1-3 years of experience in IT support, digital workplace support, or end-user training. * Strong knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Copilot. * Exp
📌 Digital Advisor (Italia)
🏢 Freudenberg Group
📍 Italia