Field Reliability Engineer – Connected ServicesThis position serves as the central technical contact point for resolving critical connectivity issues across vehicles, plants, and mobile platforms, combining deep system-level analysis with hands‐on debugging of onboard, off‐board, and OTA functions.
- Working model: Hybrid

Responsibilities
- Investigate, debug, and perform root‐cause analysis on Connected Services issues, providing technical input to engineering and validation teams
- Provide expert back‐up support to commissioning and test teams, ensuring correct setup of offboard systems, onboard platforms, and mobile applications
- Debug fleet and press cars, support major vehicle deliveries in plants and tech centers, and oversee vehicle OTA update activities




- Provide on‐the‐ground technical support during regional vehicle launches to ensure proper functionality of Connected Services
- Stay continuously informed on architectural and technical developments across the end‐to‐end Connected Services solution

Qualifications
- Strong interest in technology, vehicle architecture, and diagnostics, with a hands‐on, curious mindset
- Experience using vehicle data xivgfpx acquisition and analysis tools (e.g., DLT Viewer, CANalyzer)
- Understanding of in‐vehicle network protocols (e.g., CAN), data communication standards (e.g., MQTT), and cloud platforms
- Analytical, structured approach to fault isolation, root‐cause analysis, and issue reproduction
- Ability to work independently across workshop, laboratory, and plant environments

📌 Field Reliability Engineer – Connected Services (Torino)
🏢 Hashlist
📍 Torino