Workplace Coordinator and Reception Support Job Description In this role, you will support a seamless employee and visitor experience by maintaining a safe, organized and professional workplace environment while building strong partnerships with internal teams and external service providers.
Responsibilities Front-of-House Oversight (20%)
Oversee the front-of-house experience, ensuring consistent greeting, verification, and registration of visitors through the building's visitor management system, audit compliance and partner with Security on exceptions.
Govern self-service conference rooms and the internal reservation system; resolve conflicts and enforce standards for booking completeness and readiness.
Receive and answer all incoming telephone calls, appropriately directing calls and inquiries when needed. Ensures the correct functioning of conference center.
Organize courier and post delivery
Monitor facilities storage -make orders
Conduct daily walkthrough to ensure space is ready for use, AV equipment and furniture are in proper location and in good working order,
lights are working, and area is clean.
Organize taxi and chauffer bookings when requested. Maintain confidentiality at all times.
Read and follow the UL Solutions Code of Conduct and follow all physical and digital security practices.
Facilities Operations (80%)
Administer inventory levels and negotiate replenishment cycles with suppliers; manage purchase orders and reconcile invoices for accuracy.
Manage vendor performance: maintain vendor/contractor registers, conduct quarterly business reviews with the FM, enforce SLAs and compliance requirements.
Own the Brightly Asset Essentials CMMS queue: triage, prioritize, and dispatch work orders, analyze KPIs (first-time fix rate, cycle time, backlog age), and publish monthly dashboards with corrective actions.
Lead onboarding of vendors in the supplier platform, ensuring data completeness, policy acknowledgments, and integration to PO/invoice workflows.
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📌 Workplace Coordinator and Reception Support (Italia)
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📍 Italia
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