Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1) Rome, Metropolitan City of Rome Capital, Italy
Job Openings Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)
About the job Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1) Want to Relocate to Portugal?
We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon. Position: Operations Customer Expert
Location: Lisbon, Portugal
Market: Italian-Speaking
Your Main Responsibilities As part of the Customer Service Operations team, you will:
Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Call users to speed up case resolution and improve communication
Perform back-office tasks that may involve outbound calls
Conduct outbound calls to promote products, collect feedback, and support customer success
Maintain accurate records using CRM tools
Achieve performance goals and respect deadlines
Provide operational feedback and escalate cases when needed
Salary Package With & Without Accommodation Option 1 With Apartment (Company Housing Included) Total Gross Cash Compensation: 1,050 / month
Includes:
Monthly holiday & Christmas allowances
Meal allowance (7 per working day)
Apartment vantaggi-in-kind (200 declared on payslip, tax-free until 31/12/2026)
Health insurance from day one
Potential productivity bonus (performance-based)
Option 2 Without Apartment (You Arrange Your Own Housing) Total Gross Cash Compensation: 1,379.00 / month
Includes:
Higher base salary (no apartment benefit)
Monthly holiday & Christmas allowances
Health insurance from day one
Potential productivity bonus (performance-based)
Training Information Schedule: 8 hours/day
Training content includes system onboarding, customer management, product train
📌 Work in Portugal (Roma)
🏢 Altro
📍 Roma