At Lexroom , we set the bar for legal AI—clear, fast, and built for trust.
In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe .
Our mission is clear: make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.
We're scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.
Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose.
Why Lexroom?
Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.
At Lexroom , we leave buzzwords behind. Here, you'll build something that lasts: a trusted platform, a strong reputation,



a new standard for the legal world.
Your Key Responsibilities
As a Customer Success Manager , you'll act as an Account Manager with a focus on:
Becoming an expert on Lexroom and a product specialist, guiding our customers from the onboarding stage to the renewal, including upsells.
Managing the entire funnel for existing business . Your mission will be to manage customers, conduct checkpoints/interviews and do upsells.
Working closely with customers to get their feedback, ensuring that their needs are met and that they are satisfied with the company's product: you will be the main point of contact between the company and our customers.
Preparing dashboards , monitoring KPIs , collaborating with internal teams (e.g. product development, marketing,..), sharing useful insights and ideas on defining our processes
What You'll Bring
You have 0-1 year of experience in a Sales, Ops, or customer-facing roles.
You are familiar w

📌 Account Manager | Italian Market (Milano)
🏢 Altro
📍 Milano