Knoll Inc. in Foligno is seeking a Business Analyst to be the first point of contact for SMEs and ERP users, managing incidents and proposing software improvements to meet business needs. You will build relationships across IT and business teams to understand processes and ensure timely resolutions within SLAs.
The role requires collaboration in change management, drafting test plans, and supporting software projects through the SDLC, while aligning with Health, Safety and Quality requirements.
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📌 Senior ERP (Italia)
🏢 Knoll
📍 Italia
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