Excis is a global IT support leader driven by innovation and collaboration.
We are seeking an experienced Senior Network Services Engineer to manage and support enterprise customer network environments across Italy. In this role, you will be responsible for day-to-day network operations, incident management, customer technical support, circuit lifecycle management, vendor coordination, proactive monitoring, and the delivery of high-quality managed network services.
Clients in 190+ Countries 6,000+ Engineers 200+ Enterprise Clients
We foster an open, collaborative, and growth-oriented culture where individual achievements contribute to team success. From solving complex technical challenges to supporting global enterprise users, we put our people first.
This position is ideal for a hands-on network professional with strong expertise in MPLS, WAN technologies, Cisco networking, secure internet services, telecom provider coordination, and advanced network troubleshooting. You will play a key role in maintaining business-critical network infrastructure while working closely with customers,



internal teams, and service providers.
Fluency in Italian is mandatory , as customer communication and coordination with local telecom providers will be conducted in Italian.
Key Responsibilities Manage and support enterprise customer network services across Italy, including MPLS and Dedicated Internet Access (DIA) circuits.
Provide Level 1 and Level 2 support for network incidents, outages, and service requests.
Troubleshoot routing, connectivity, latency, packet loss, configuration, and network performance issues.
Monitor network health using monitoring tools and proactively identify and resolve potential issues.
Perform bandwidth utilization, traffic analysis, and circuit health assessments.
Coordinate circuit installations, upgrades, relocations, terminations, and site migrations.
Support customer router deployments, refreshes, and replacement activities.
Liaise with telecom provi

📌 /Senior Network Engineer IT (Italia)
🏢 Diritto / Fisco / Consulenza aziendale
📍 Italia