Questa posizione è in Leonardo
Il processo di selezione sarà interamente gestito Leonardo.
Questa occasione è disponibile in Roma - Italy, Chieti Scalo - Italy, Genova - Italy, Milano - Italy.
Job Description
Leonardo is an international industrial group, among the world leaders in Aerospace, Defense, and Security, creating multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With over 53,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures, and shareholdings. A protagonist in major global strategic programs, it is a technological and industrial partner for Governments, Defense Administrations, Institutions, and businesses. Within the Cyber & Security Solutions Business Area, we are looking for Cyber Security Service Manager for our Rome Laurentina office. Possibility of employment also in the Chieti Scalo, Genoa Fiumara, and Milan Nerviano offices.
Responsibilities




Supervising that the delivery of managed services (MSS) and non-managed services is effective and efficient, implementing all necessary actions to ensure compliance with contractual commitments (SLA) and dedicating themselves daily to Continual Service Improvement.
Representing the main interface with the Customer as well as the point of connection and coordination of the activities of Leonardo's technical verticals responsible for service delivery.
Organizing and conducting periodic SERVICE REVIEWS with Customers, in which they will present the performance of the services delivered, manage any critical issues and propose solutions, the adoption of new technologies and/or process improvements.
Coordinating any escalations in case of serious incidents/changes that may impact service delivery.
Assuming the role of Service On-boarding Manager during the on-boarding phase for the governance of a

📌 Cys - Security Service Manager - Csc... (Italia)
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