Business AnalystSkip to main contentWe use cookies to personalize content and ads, provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners. View our Cookie Notice to learn more about how we use cookies and how you can manage them.#Business Analyst page is loaded## Sr. Business AnalystApplylocations: IT - Folignotime type: Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Job DescriptionJob title -Business AnalystDepartment -Information TechnologyReports to Sr. Business AnalystLocation - Principal Foligno (PG) Italy, secondary Graffignana (LO)Job summary* Be the first point of contact for SMEs and ERP user,



for application issues.* Build / maintain relationships with SMEs and have a network of contacts to help understand different functions and processes within the business* Take in charge incidents, and ensure all issues are dealt with within SLA’s and assigned to developers when necessary.* Collaborate in business-as-usual change management process.* Provide support and advice to users in creating test plans and performing first pass / stage testing as appropriate.* Report changes requests* Work with software supplier and users when required to ensure software meets business needs in terms of functionality and appearance.* Work with other team members provide business process improvements consistent with departmental standards.* Support BA as required on software projects through each step of the Software Development Life Cycle.* To work within the requirements of the Company's Health and safety, Quality and Environmental management systemsSpecific responsibilities* Supports SME and users as first point of contact for related applicatio

📌 Business Analyst (Italia)
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📍 Italia