Albanian Speaking Digital Trust and Safety Specialist
Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across the continent. With a deep commitment to candidate experience and client excellence, Mercier Consultancy Group has built an outstanding reputation for placing professionals in rewarding, career-defining roles across a wide range of industries. We pride ourselves on delivering tailored staffing solutions that empower both our clients and the individuals we serve to achieve their fullest potential.
Job Overview
Mercier Consultancy Group proudly presents an exceptional opportunity for a motivated and detail-oriented professional to join our client's expanding team in Sofia, Bulgaria as an Albanian Speaking Digital Trust and Safety Specialist. This highly impactful role sits at the heart of the social media industry, where you will be responsible for ensuring that online platforms remain safe, authentic,



and trustworthy environments for millions of users around the world.
Key Responsibilities
- Review, assess, and moderate Albanian-language user-generated content across social media platforms, ensuring full compliance with community guidelines and platform policies.
- Identify, investigate, and action potential violations including hate speech, misinformation, graphic content, spam, harassment, and fraudulent activity within social media environments.
- Utilise advanced internal moderation tools and workflows to efficiently process and resolve content review queues with accuracy and consistency.
- Analyse patterns of harmful behaviour and, when necessary, escalated complex or high‑severity cases to senior trust and safety teams or relevant law enforcement contacts.
- Contribute to the continuous improvement of content moderation policies by providing structured feedback and insights based on emerging trends observ

📌 Albanian Speaking Digital Trust and Safety Specialist (Italia)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Italia