Trace One is seeking a Product Support Specialist to join our Customer Operations – Support team in Italy. You will be the primary contact for customers, delivering high-quality technical and functional support while meeting SLA commitments and driving customer satisfaction.
You will collaborate with Product, Engineering, Customer Success, and Professional Services to resolve complex issues, document solutions, and contribute to ongoing service improvements.
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📌 Global SaaS Product Support Specialist — Customer Impact (Italia)
🏢 Altro
📍 Italia
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