Davines Group, based in Parma, is seeking an IT Service Desk Lead to manage the Group Service Desk operations and drive continuous improvement in IT service delivery. You will lead a team, resolve complex incidents, and collaborate with international stakeholders to ensure top-tier support aligned with our sustainability values.
The role requires at least 5 years in IT Support or Service Desk, strong ITIL knowledge, and fluency in English.
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📌 Global IT Service Desk Lead: Drive Support Excellence (Italia)
🏢 Altro
📍 Italia
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