Overview
Ecowater Systems Italia S.R.L is part of the Marmon Holdings group backed by Berkshire Hathaway. We are a global leader in water treatment solutions, specializing in water softeners for domestic use, with products including drinking water filtration systems for private individuals and the tertiary sector. We are committed to providing clean, healthy water and to empowering our team to perform at their best.
Responsibilities
- Order Management & Sales Administration
- Manage the full order-to-cash process from order entry to invoicing
- Ensure accurate processing of orders, invoices, and credit notes
- Validate price conditions and commercial agreements
- Monitor order status, deliveries and back-orders
- Ensure timely and correct customer confirmations
- Customer & Sales Support
- Act as first point of contact for customers on administrative topics
- Provide proactive updates on order and delivery status
- Support the sales team with order follow-up and issue resolution
- Build strong relationships with customers through reliable and professional communication




- Process Reliability & Continuous Improvement
- Ensure consistency, accuracy and compliance in administrative processes
- Identify opportunities to simplify and improve order management and logistics flows
- Support the optimization of tools and ways of working (e.g., transition to a new ERP tool)
- Contribute to maintaining data quality and reporting reliability
- Reporting & Financial Follow-up
- Prepare regular reports on sales, orders and back-orders
- Monitor outstanding payments in collaboration with finance
- Support accounting with accurate and timely data
- Ensure proper administrative follow-up of customer accounts

Your ideal profile
- You have proven experience in a similar role. A solid understanding of invoicing and basic accounting principles is required to ensure accurate and flawless customer invoicing.
- You are rigorous, organized, reliable and dynamic to meet priorities and handle

📌 Admin & Order Management Specialist (Italia)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Italia