Job Title: Team Administrative Assistant
Job Location: Milan
Line of Business: Global Markets
Role Description
This role is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in‑person meetings and off‑sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities
- Communicates with executives and line management to gather and convey relevant information.
- Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment.
- Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner.
- Arranges and handles details related to travel arrangements, expense reports, meetings,



and appointments.
- Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills.
- Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems.

Qualifications and Desired Skills
- Administrative Services
- Attention to Detail
- Customer and Client Focus
- Planning
- Prioritization
- Adaptability
- Collaboration
- Event Planning
- Office Administration
- Problem Solving
- Facilities Management
- Oral Communications
- Recording/Organizing Information
- Research
- Written Communications

Employment Details
Classification: Employee Level 3.4
Shift: Full‑time (37 hours per week)
Location: Milan, Italy – VIA ALESSANDRO MANZONI 5
National Collective Bargaining Agreement: Italian banking sector (link:
Compensation and Benefits
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📌 Team Administrative Assistant (Italia)
🏢 Bank of America
📍 Italia