POSITION SUMMARY

Take room service orders over the phone. Answer questions on menu selections,
and check with kitchen staff. Answer guest questions or concerns regarding the
origin, vintage, and style of various wines. Place and log call back for room
service order. Notify guests and management of delays in service delivery.
Communicate additional meal requirements, allergies, dietary needs, and special
requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Record transaction in MICROS system at time of order. Complete all closing
reports, including MICROS reports. Process all payment methods.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs,



assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using clear and professional language, and answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others, and
support team to reach common goals. Ensure adherence to quality expectations and
standards. Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Our Commitment to pay transparency Marriott is committed to fair and equitable
pay practices & we ensure that compen

📌 Chef de Rang Notturno (Milano)
🏢 Marriott
📍 Milano