Main responsibilities
Client Onboarding

Support clients throughout their HR system implementation
Attend project kick-off meetings and implementation workshops
Build strong working relationships with clients and provide regular project updates
Act as the day-to-day contact for implementation-related queries

Requirements Gathering

Understand each client's HR processes and business requirements
Document agreed requirements and implementation decisions
Recommend platform configuration to support client needs
Work with internal specialists where more complex solutions are required

System Configuration

Configure HR workflows, employee records, organisational structures and system settings
Support data imports and system integrations where required
Assist with testing to ensure configurations meet business requirements
Validate system setup before go-live

Data Migration & Testing

Support clients in preparing HR data for migration
Validate imported data and identify any issues
Coordinate user acceptance testing (UAT)
Help resolve configuration or data issues during testing





Training & Go-Live

Deliver client training sessions and walkthroughs
Prepare implementation documentation and user guides
Support clients during go-live activities
Assist with implementation sign-off and handover

Project Delivery

Keep project plans and documentation up to date
Attend internal and client project meetings
Track actions, risks and outstanding tasks
Escalate issues to senior consultants where appropriate

Continuous Improvement

Contribute to implementation best practices and documentation
Share lessons learned with the wider team
Stay up to date with product enhancements and HR technology trends
Requirements
2-4 years' experience implementing HR systems, HRIS platforms or business software
Experience working in HR, HRIS, implementation, customer success or professional services
Good understanding of HR processes and employee lifecycle activities
Experience gathering business requ

📌 HRIS Implementation Specialist (Varna)
🏢 Flatrock
📍 Varna