Position: IT FIELD SALES ENGINEER 3 / PRE-SALES ENGINEERLocation: South Florida - Fort Myers, FLJob Id: 279# of Openings: 1CDS Office Technologies, an Elite 150 MSP recognized by CRN, is expanding into the South Florida market, and is seeking our first technical team member in the region to help support and grow our Managed Services practice.This is a unique opportunity to play a key role in launching CDS’s technical presence in South Florida. You will serve as the lead onsite IT resource while also acting as a pre-sales engineering partner to our sales team, supporting technical discovery, solution design, and client presentations as we expand our footprint in the region.CDS Office Technologies is a premier Managed Technology and Security Services Provider headquartered in the Midwest, currently supporting businesses in over 32 states. We are proud of our people-first culture and our reputation for delivering reliable, secure, and scalable IT solutions.Position OverviewThis role is a hybrid of Sales Engineering (Pre-Sales) and Field Engineering (Onsite Delivery/Support). You will be the primary, and initially sole, local technical presence in the Fort Myers / South Florida region, supported by CDS’s centralized help desk and engineering teams.In addition to hands‑on technical work, you will support revenue growth by partnering with local sales to assess prospect environments, translate business needs into solutions, and help position managed services value through strong customer relationships and technical credibility.This position is ideal for a technically capable professional who enjoys autonomy, client interaction, consultative problem‑solving, and being part of building a new market alongside an established MSP.Key ResponsibilitiesPartner with sales on prospect and client meetings as the technical lead, helping shape scope and solution recommendationsPerform technical discovery (onsite/remote) including environment reviews,



requirements gathering, and risk identificationContribute to solution design discussions for managed services, cybersecurity, Microsoft 365, network infrastructure, and backup strategiesAssist with creation of recommended approaches, high-level architectures, and implementation considerationsSupport handoff from sales to delivery by ensuring clear documentation, scope alignment, and expectations are set appropriatelyIdentify upsell/cross‑sell opportunities through ongoing client engagement and trusted advisor relationshipsField Engineering / Onsite Technical DeliveryProvide onsite and field‑based IT support for client environments including hardware, software, and peripheralsTroubleshoot and resolve issues related to servers, networks, security, Microsoft 365, and backup solutionsInstall, configure, and upgrade IT systems according to CDS standards and client requirementsPerform preventive maintenance, system audits, and security checksCoordinate with centralized help desk and engineering teams to escalate, resolve, and standardize client environmentsDocument service tickets, inventory, configurations, and client records accuratelyParticipate in on‑call rotation and emergency response as requiredServe as the primary technical resource supporting CDS clients in the Fort Myers and South Florida regionQualificationsStrong professional and customer‑focused communication skills (including the ability to explain technical concepts clearly to non‑technical stakeholders)Hands‑on experience providing onsite and field‑based IT support for business environmentsComfort traveling locally to client sites to troubleshoot, assess, and support project workWorking knowledge of Windows desktop and Windows Server environmentsFamiliarity with Microsoft 365 administration and Active DirectoryGeneral understanding of networking, security, and backup concepts in a managed services environmentAbility to troubleshoot independently while collaborating effectively with a remote support teamAbility to support pre‑sales discovery and contribute to solution discussions with sales leadershipValid driver’s license and reliable transportationPreferred (Not Required)Prior MSP experienceExperience in technical discovery / assessments / solution scopingIndustry certifications (e.G., CompTIA Network+/Security+, Microsoft, Cisco)CompensationSalary range: $70,000 to $85,000 annually, depending on experience and qualificationsWhy Join CDSBe the first technical hire supporting CDS’s expansion into South FloridaWork with a nationally recognized and established MSPCollaborative, people‑focused company cultureOpportunity to grow professionally as the South Florida market expandsComprehensive benefits package including medical, dental, vision, life insurance, 401(k), paid holidays, paid time off, vacation time, and vehicle and cell phone reimbursementCandidates with familiarity in the Fort Myers and South Florida market, or existing professional relationships in the area, are encouraged to apply.CDS Office Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), age, national origin, marital status, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.#J-18808-Ljbffr

📌 It Field Sales Engineer 3 / Pre-Sales Engineer - $70,000 - $85,000 A Year (Roma)
🏢 CDS Office Technologies
📍 Roma