At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Your Tasks
- Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.
- Analyze order-related data, product availability,



service performance and operational flows to proactively identify issues and implement corrective actions.
- Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.
- Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.
- Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.
- Understand customer needs and translate them into efficient, scalable solutions, including the adoption of new tools, technologies and ways of working.
- Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer-centric initiatives.

Your Profile
- Analytical mind-set, as well as effective commu

📌 Customer Collaboration (Milano)
🏢 Beiersdorf
📍 Milano