Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. Employee Contract type:
Permanent Regular Job Description:
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. Role Purpose To manage all the special projects related to the Merchant world by talking with the other functions to define the best implementation strategy. He/She is able to achieve the final result in accordance with the timing of the individual project plan and the KPIs established from time to time. He/She is personally involved in achieving both qualitative (process optimization) and quantitative (numerical merchant network) objectives of the entire department.



Business Responsibilities
- To support the strategic planning of merchant campaigns and develops an implementation plan on a semi-annual or annual basis;
- Operationally manages the "push" & "pull" campaigns by coordinating the suppliers involved and supervising the results in progress. Monitor the progress of each campaign by collecting the results within Dashboards created ad hoc;
- He/She is the department’s reference point for optimizing internal procedures and developing new processes. Collaborates with sales and marketing teams to simplify, optimizes, eliminates and/or automates manual or inefficient processes;
- To maintain CRM (Salesforce) data: Manages sales process records, dashboards, workflows, best practices, and KPIs, taking care of needed optimizations and/or developments first;
- To build a process to efficiently route incoming leads to the merchant sales side, measuring reaction time and generating dedicated management reports. Administrative and Operational Responsibilities
- To manage supplier orders by completing the payment flow through the administrative management, in accordance with the department budget;
- To collects the necessary documentation (ex contractual) to activate a new partner;
- To manage utilities in Salesforce for the entire merchants department. Reporting to: Pre-Sales Merchants Manager Direct Reports:N/A Experience:3/5 years in the role Education Bachelor’s Degree or Diploma Technical Competencies
- Basic skills in the analysis process (database and lists)
- CRM tools expert (Salesforce & Dynamics)
- Excellent knowledge of the merchant business process (managing existing affiliates, new affiliation)
- Knowledge of basic concepts for the management of public tenders (specifications, criminal management, delivery times) Soft Competencies
- Ability to make right and timely decisions that allow the organization to move forward;
- Ability to work across teams by adapting their skills;
- Ability to learn through experimentation when facing new problems;
- Project management;
- Ability to innovate;
- Ability to independently manage the tasks involved.

📌 Project Manager (Milano)
🏢 Pluxee
📍 Milano