Role: SAP Order-to-Cash (O2C)

Location: Italy

Work type: Contract

Responsibility Focus Areas

Accounts Receivable Collections Agent

- Prioritize collection activities using AI-driven risk scoring.
- Recommend customer follow-up actions.
- Improve DSO (Days Sales Outstanding).
- Support collection managers with predictive insights.
- Automate matching of incoming payments with invoices.

Cash Application Agent

- Handle payment exceptions.
- Improve straight-through processing rates.
- Reduce manual intervention.

Dispute Resolution Agent

- Analyze customer disputes and deduction patterns.
- Recommend resolution paths.
- Reduce dispute aging and improve customer satisfaction.

Required Skills & Experience
- Minimum 8+ years of SAP FI implementation and support experience.




- Minimum 5 years working with a leading IT consulting/services organization.
- Chartered Accountant (CA), CPA, CMA, MBA Finance, or equivalent preferred.

Preferred Qualifications

- SAP S/4HANA Finance Certification.
- SAP Business AI or SAP Joule-related exposure/certifications.
- Experience with SAP FSCM, including Collections Management, Credit Management, and Dispute Management.
- Exposure to SAP BTP, SAP Build Process Automation, and SAP Analytics Cloud.
- Experience in global template rollouts and multi-country implementations.
- Knowledge of RISE with SAP transformation programs.
- Exposure to GenAI, AI agents, and intelligent automation frameworks within SAP landscapes.

📌 SAP Order to Cash Lead (Lombardia)
🏢 Intelligenz IT
📍 Lombardia