**Company**:
**What’s next?**
Tailormade Logistics (TML) is more than just a transport and logistics company.
As the fastest-growing service provider in the Belgian logistics sector, we offer innovative and personalized services to our clients daily. **Our success?**
We owe it to our motivated, professional, and dedicated employees who tackle every challenge from a unique perspective. **Why choose tailormade logistics?**
With our flat structure and open communication culture, there is always someone who listens. You can count on supportive colleagues in a family-like atmosphere. **Sustainability is a key pillar of our mission**: - Our balers recycle cardboard.
- Some of our transport runs on HVO (Hydrotreated Vegetable Oil), and we even have our own HVO filling stations.
- Our sustainable approach fosters genuine partnerships with clients and colleagues. At TML, we invest in people: when you feel good, we ensure you enjoy staying with us. It’s no coincidence we are the **Trailblazing Employer of 2025**! **Function**:
**Are you our new Customer Service Trainee?** At our **Busto Arsizio, Italy** site, we are looking for an enthusiastic **Customer Service Trainee** to help ensure smooth communication between our clients and internal teams. This is a great opportunity to develop key skills in client communication, problem-solving, and sales coordination while gaining real-world experience in the logistics sector. **Your Responsibilities**: - **Order Support** - Help process, track, and follow up on customer orders.
- **Issue Resolution** - Work closely with the team to address customer concerns and find effective solutions.
- **Customer Relationship Management** - Support customer accounts,



ensuring a smooth and positive experience.
- **Sales Support** - Help update the client database, assist in preparing sales proposals, and follow up on potential leads.
- **Internal Coordination** - Communicate with various departments to ensure customer requests are handled efficiently. **Profile**:
**The TML DNA. You are**
- **Customer-Focused** - You genuinely enjoy helping people and solving problems.
- **A Strong Communicator** - You can engage with customers in a clear, friendly, and professional manner.
- **Detail-Oriented & Organized** - You keep track of multiple requests and follow up effectively.
- **A Team Player** - You collaborate well with colleagues and adapt to a fast-paced environment.
- What do we expect from you?_
- **Excellent communication skills** - Fluent in **Italian**, with **English** as a plus.
- **Positive attitude & eagerness to learn** - No prior experience required, just a proactive mindset.
- **Basic administrative & problem-solving skills** - You are organized and solution-oriented.
- **Currently studying in a relevant field** - Business, Communications, Customer Service, Sales or similar. **Offer**:
**What we offer**: - **Hands-on experience** - Gain real-world customer service skills
- **Mentorship & training** - Learn from experienced professionals.
- **Multicultural environment** - Work with international teams.
- **Career development opportunities** - High-performing interns may be considered for future roles.
- **A dynamic and friendly work atmosphere** - Join a team that values customer satisfaction and teamwork. **Are you ready to kickstart your career in customer service?**
We look forward to welcoming you to **Tailormade Logistics!

📌 Customer Service Trainee (Orbassano)
🏢 Tailormade Logistics Italy
📍 Orbassano