Our client, a leading automobile manufacturer, is recruiting for Automotive Aftersales Operations Specialists to join their business in Italy.

Position Title:

Automotive Aftersales Operations Specialists

Position Type

Permanent

Start Date:

ASAP

Location:

Milan, Italy

Contact:

Bianca Papa | +49(0)89238898673

We are looking for junior profiles with 1–2 years of experience to join our Automotive Aftersales team. The role covers service operations, warranty & claims, technical support, and OEM accessories management, working closely with service stations, dealers, suppliers, and internal departments.

Responsibilities
- Support service station operations, KPI monitoring, service activities, and spare parts sales coordination
- Assist in service network development and aftersales on-site coordination (claims audit, training support)
- Handle daily warranty and claims processing, audits, system updates, and monthly analysis reports
- Provide technical support to dealers (online/offline), manage technical documentation, and support training activities




- Monitor market quality issues and support improvement actions
- Oversee OEM accessories development, production, installation, and testing
- Coordinate with internal teams and external suppliers, including local supplier bidding and selection
- Manage budgets and timelines to ensure on-time and cost-effective delivery of accessories

Requirements
- Degree in Vehicle Engineering, Mechanical Engineering, or related field
- 1–2 years of experience in automotive aftersales or spare parts (European automotive market knowledge is a plus)
- Fluent Italian and English required
- Chinese is preferred

For more details contact:

sales(at)manningglobal.com

Quoting reference:

IT_MGBP_AAOS_

Or call Bianca on:

+49(0)89238898673

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📌 Automotive Aftersales Operations Specialists (Milano)
🏢 Manning Global
📍 Milano