13 ago
|
Thermo Fisher Scientific
|
Milano
13 ago
Thermo Fisher Scientific
Milano
**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D; in the industry, we give our people the resources and chances to create significant contributions to the world. **Discover Impactful Work**:
The Manager, Technical Application Support Scientists will lead an ambitious team responsible for delivering world-class remote pre and post-sales technical support for Thermo Fisher Scientific products. You will ensure flawless daily operations, foster an inclusive and collaborative environment, and strictly adhere to our high standards of service excellence. **A Day in the Life**: - Guide and develop direct reports who supervise frontline employees
- Build relationships with the business units we support
- Engage product management to foster coordinated business relationships for continuous improvement
- Manage operations and project planning, including integrations
- Lead alignment efforts across global regions **Keys to Success**:
**Education**: - Bachelor's degree in Life Sciences or Engineering required with 7+ years of experience (equivalent combinations of education and relevant work experience may be considered). **Experience**: - 5+ years of people management experience preferred.
- Proven track record in directly serving customers.
- Prior experience in Technical Application Support and the Biotechnology industry preferred. **Knowledge, Skills, Abilities**: - Demonstrated leadership and people development skills
- Excellent presentation skills
- Effective communication skills, both oral and written
- Ability to prioritize effectively
- Outstanding problem-solving ability **This position does not offer relocation benefits.** **Benefits**:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! **Compensation and Benefits** The salary range estimated for this position based in New York is $93,800.00-$140,675.00. This position may also be eligible to receive a variable annual premio based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short
- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
📌 Manager, Technical Application Scientists (Milano)
🏢 Thermo Fisher Scientific
📍 Milano