**_“The world is yours with Meliá”_** Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- **My MeliáBenefits**: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **MISSION** Organize and supervise the restaurant operations to ensure high-quality service, contributing to the achievement of the Food & Beverage department’s financial, quality, people development, and operational objectives. **OPERATIONS**
- Oversee daily restaurant operations: products, orders, service standards, and menu planning.
- Manage inventories, stock levels, suppliers, and orders through SAP.
- Monitor maintenance, HACCP controls, and cleaning schedules.
- Review customer feedback (Review Pro, social media) and implement improvement plans.
- Participate in briefings and management meetings to follow up on performance and results.
- Control staff costs, productivity KPIs, and F&B; investments (budget and PAI). **FINANCIAL MANAGEMENT**
- Understand and manage the department’s budget, supporting the Head of Department with forecasts.
- Monitor financial performance and deviations from targets.
- Ensure efficient ordering and use of materials and services in line with company procedures. **HUMAN RESOURCES**
- Support and participate in talent identification and staff development.
- Promote HR tools and initiatives (development plans, climate surveys, internal programs).
- Assist in recruitment and team promotion through social media.
- Encourage team engagement and participation in wellness programs. **CUSTOMER EXPERIENCE**




- Ensure the correct implementation of brand standards and service philosophy.
- Personalize the guest experience, anticipate needs, and resolve incidents effectively.
- Share Voice of the Customer objectives and lead improvement actions when necessary.
- Ensure the team is informed about hotel services, events, and experiences to promote them to guests. **HEALTH & SAFETY**
- Be familiar with the hotel’s evacuation plan and safety procedures.
- Ensure compliance with Occupational Health and Safety policies.
- Guarantee proper use and training on personal protective equipment (PPE). **LOCATION**:Palazzo Cordusio, Milan, Italy** **LANGUAGE REQUIREMENTS**
- **Fluent in Italian and English (both spoken and written)** — mandatory.
- Knowledge of **additional languages** will be considered an advantage. **At Meliá we are all VIP**
- At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable growth of our industry through _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to al our collaborators, we make it possible._
- To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "**Protect Your Application**" page.
- If you want to be “**Very Inspiring People**“, follow us on:
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📌 Restaurant Manager - Palazzo Cordusio Gran Melià Hotel (36631) (Milano)
🏢 Meliá Hotels International
📍 Milano