Luxury Travel Sales Executive – Italy

Bottega Italia is a luxury travel company specialising in bespoke, high-end journeys throughout Italy, with a strong focus on the U.S. luxury travel market.

We are looking for an experienced Luxury Travel Sales Executive with exceptional knowledge of Italy, strong commercial instincts and previous experience within a luxury tailor-made sales environment .

The primary focus of this role is converting enquiries into confirmed bookings by understanding the client's requirements and creating highly personalised, inspiring and commercially strong travel proposals.

Key ResponsibilitiesSales & Enquiry Conversion

- Manage incoming enquiries from travel advisors, agencies and direct clients.
- Respond promptly and professionally to new sales opportunities.
- Understand each client's travel style, interests, expectations, preferences and budget.
- Recommend the most suitable destinations, hotels and experiences based on the client's individual requirements.
- Create compelling, tailored luxury travel proposals designed to convert enquiries into confirmed bookings.
- Follow up proactively with clients and travel advisors throughout the sales process.
- Manage amendments, questions and objections confidently.
- Develop strong relationships with clients and travel advisors to encourage repeat and referral business.
- Maintain a strong focus on conversion, revenue and profitability.

Tailor-Made Itinerary Design
- Design creative and seamless luxury itineraries throughout Italy.
- Build journeys around the client's individual brief rather than relying on standard or generic itineraries.
- Recommend appropriate luxury hotels, villas, private guides, experiences, restaurants, transfers, boats and other services.
- Advise clients on the best combination of destinations based on season, logistics and travel style.
- Ensure each proposal balances creativity, practicality, client expectations and budget.
- Present Italy in a way that feels authentic, distinctive and relevant to the individual traveller.

Destination Knowledge The successful candidate should have very strong knowledge of Italy as a luxury travel destination . They should be comfortable advising clients on destinations including:

Rome, Florence, Tuscany, Venice, Milan, Lake Como, the Amalfi Coast, Capri,



Puglia, Sicily, Sardinia and the Italian Alps.

The candidate should understand

- Italy's leading luxury hotels and resorts.
- Which hotels and destinations suit different types of travellers.
- Seasonal considerations throughout Italy.
- Travel times and logistics between destinations.
- Private touring and exclusive experiences.
- Italian gastronomy, wine, culture, art, countryside and coastal experiences.
- Villas, yachts and private transportation.
- Alternative destinations and experiences when the client's original request may not be the best fit.

Hotel & Industry Relationships The ideal candidate will have strong knowledge of Italy's luxury hospitality sector and ideally existing professional relationships with:
- Luxury hotels and resorts.
- Hotel sales teams.
- General Managers and senior hotel contacts.
- Destination Management Companies.
- Private guides and experience providers.
- Transportation companies.
- Yacht and boat operators.

The successful candidate should remain informed about new hotel openings, renovations, emerging destinations and new luxury travel experiences throughout Italy. U.S. Luxury Travel Market

Experience dealing with the U.S. luxury travel market is highly desirable.

The candidate should understand the expectations of American luxury travellers and travel advisors, particularly around:

- Personalisation.
- Response times.
- Quality of presentation.
- Communication.
- Service standards.
- Luxury accommodation.
- Private experiences.
- Flexibility and attention to detail.

Experience working with U.S. travel advisors, luxury agencies, Virtuoso members or similar premium travel networks would be an advantage.

Required Experience

- Previous experience within a luxury tailor-made sales environment .
- Previous experience may be within a luxury hotel, Destination Management Company, luxury travel agency,



tour operator or similar high-end travel environment .
- Strong understanding of the luxury customer and sales process.
- Excellent knowledge of Italy.
- Experience creating or selling personalised travel experiences.
- Excellent communication and relationship-building skills.
- Confidence working with pricing, quotations and margins.
- Excellent follow-up skills.
- Ability to manage multiple active enquiries simultaneously.

Languages
- Fluent Italian.
- Excellent written and spoken English.

Personal Profile We are looking for someone who is:
- Naturally sales-oriented.
- Excellent at understanding what a client wants.
- Persuasive and commercially focused without being overly aggressive.
- Passionate and knowledgeable about Italy.
- Creative when developing travel ideas.
- Proactive with client follow-up.
- Highly organised and detail-focused.
- Confident communicating with luxury clients and travel advisors.
- Comfortable taking ownership of an enquiry from initial contact through to confirmation.
- Able to provide knowledgeable recommendations rather than simply taking orders.

The Opportunity The Luxury Travel Sales Executive will play a key role in the growth of Bottega Italia, combining destination expertise, luxury hospitality knowledge and strong sales skills to transform client enquiries into exceptional Italian journeys. This role is ideal for someone who knows Italy extremely well, understands the luxury customer and enjoys the process of turning an initial enquiry into a highly personalised travel experience.

Benefits & Perks

- Work from home with a flexible remote-working structure.
- Flexible working environment focused on results and performance.
- Opportunity to work with some of Italy’s leading luxury hotels, resorts and travel partners.
- Familiarisation trips and opportunities to experience selected hotels, destinations and products first-hand.
- Opportunity to build strong relationships within the international luxury travel industry.
- Significant autonomy in designing creative, tailor-made Italian journeys.
- Opportunity to grow with Bottega Italia as the company expands its presence in the U.S. luxury travel market.
- A dynamic role combining sales, destination knowledge, creativity and relationship-building.

📌 Luxury Travel Sales Executive – Italy (Italia)
🏢 Bottega Italia
📍 Italia