Role Description This full-time Account Specialist role at Villa Sabolini is an on-site position based in Colle di Val d’Elsa.

The Account

Specialist will manage guest and corporate accounts, monitor billing and payments, and ensure accurate recording of financial transactions.

Responsibilities include handling inquiries, supporting reservation and front office teams with account-related questions, and resolving discrepancies in a timely and professional manner. The role also involves preparing regular account status reports, assisting with budgeting and forecasting activities, and collaborating with management to improve processes that enhance guest satisfaction and financial performance.

Qualifications

- Candidates should possess strong Account Management and Customer Service skills to manage client relationships and ensure a positive guest experience.




- Candidates should possess solid Finance and Analytical Skills to handle billing, reconciliation, reporting, and basic forecasting activities.
- Candidates should possess excellent Communication skills to collaborate with internal teams and interact clearly with guests and partners.
- Relevant experience in hospitality, accounting, or client services, preferably in a hotel or resort environment.
- Proficiency in office software and property management or accounting systems, with strong attention to detail and organizational skills.
- Ability to work on-site in Colle di Val d’Elsa, manage multiple priorities, and maintain confidentiality and professionalism.

📌 Account Specialist (Colle di Val d'Elsa)
🏢 Villa Sabolini
📍 Colle di Val d'Elsa