The Solutions Engineering team plays a critical role in driving business and revenue growth by working alongside our Sales organization to position Kaleyra-s products to address our customers' needs. In this role, you-ll combine your exceptional communication skills, technical aptitude and creative thinking to develop value propositions for our products and implement targeted pre-sales presentations to our customers. Working directly with our Sales, Account Management and Product teams, you-ll create and present demos of Kaleyra-s latest products to showcase how these solutions can meet client needs. You will also be responsible for driving responses to ITTs/RFIs/RFPs, as well as the delivery of unsolicited proposals. **Responsibilities**: - Proactively and effectively identify customer needs, understand business issues and drivers behind specific requests.
- Build & deliver custom presentations & demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions.
- Design technical solutions, which include creating prototypes and proofs of concept.
- Assist sales team with RFI and RFP responses.
- Present prototypes, demos and proofs of concept to a wide variety of audiences,



which may include C-level executives, marketing professionals and engineers.
- Share customer feedback with Product Management, Marketing & Management teams.
- Lead discovery discussions with customers and internal technical resources and be able to convert learnings into a statement of work. **Requirements**: - At least 5 years of technical sales or field sales experience (sales engineering or professional consulting experience is preferred).
- Strong technical background in Mobile technologies such as SMS, OTT Messaging including WhatsApp for Business, Push Messages, IP Messaging.
- Technical background in Web technologies such as HTTP, SOAP, REST, HTML, XML, CRM.
- Proven ability to adapt your presentations to the technical level of the audience, and comfort with presenting technical materials to large groups.
- Working knowledge of relational database administration (Oracle preferred) is desirable.
- Proficient coding skills in languages such as HTML, XHTML, WML, Javascript and Python is desirable.
- Fluency in both English and Italian is a must, with Spanish also desirable.
- Some travel may be required.

📌 Manager - Customer Interaction Suite (Milano)
🏢 Tata Communications
📍 Milano