San Clemente Palace Venice is looking for a Marketing & Communications Executive to join our Sales & Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Nestled on a private island in the heart of the Venetian Lagoon, **San Clemente Palace**is more than a hotel — it is a sanctuary of timeless elegance, exceptional service, and refined hospitality. We are dedicated to delivering unforgettable experiences in one of the world’s most iconic destinations. **About the job** Based at the San Clemente Palace within the Sales & Marketing Department in Venice, the Marketing & Communications Executive is responsible for supporting the hotel’s marketing and communication activities, contributing to brand visibility, guest engagement, and commercial success. Working closely with the Director of Marketing & Communications, this role assists in the coordination and implementation of digital campaigns, public relations initiatives, content creation, and brand activations in line with Mandarin Oriental standards. The Marketing & Communications Executive collaborates with Sales, Revenue, F&B;, Spa, and Operations teams to ensure cohesive brand messaging and effective communication across all touchpoints.



This position reports directly to the Director of Marketing & Communications. As Marketing & Communications Executive, you will responsible** for the following duties**: - Support the execution of the annual marketing plan, including digital, PR, and promotional activities.
- Assist in the development of online and offline content, including social media posts, newsletters, press releases, blog articles, and sales materials.
- Coordinate photo and video shoots, ensuring assets align with Mandarin Oriental’s brand identity.
- Maintain the hotel’s social media channels by scheduling posts, monitoring engagement, and responding to inquiries.
- Collaborate with F&B; and Spa teams to promote seasonal offers, menus, and experiences through targeted campaigns.
- Assist in media relations, including press requests, media visits, influencer stays, and tracking press coverage.
- Liaise with internal departments and external partners to ensure marketing materials (flyers, brochures, signage) are produced on time and within guidelines.
- Monitor and report on marketing KPIs, digital performance, and campaign results using analytics tools.
- Coordinate guest-facing communications, including in-room collaterals, guest newsletters, and promotional displays.
- Support the organisation of local partnerships, CSR activities, and community engagement initiatives.




- Ensure all content and materials respect the brand guidelines and tone of voice of Mandarin Oriental.
- Keep track of the marketing budget, purchase orders, and invoice processing as needed.
- Stay informed on industry trends, competitor campaigns, and innovation in luxury marketing.
- Perform any other tasks as reasonably assigned by the Director of Marketing & Communications. **As**Marketing & Communications Executive**we expect from you**: - Minimum 2-3 years of experience in marketing, communications, or PR, ideally within luxury hospitality or lifestyle brands.
- Excellent written and verbal communication skills in English and Italian (mandatory); other languages are a plus.
- Strong attention to detail, creativity, and visual storytelling skills.
- Experience managing social media platforms (Instagram, Facebook, LinkedIn), content scheduling tools, and CMS.
- Familiarity with tools such as Canva, Adobe Creative Suite, Mailchimp, Meta Business Suite, and Google Analytics.
- Ability to multitask, prioritise deadlines, and adapt quickly in a dynamic environment.
- A collaborative and proactive approach, with a passion for branding and guest experience.
- Degree in Marketing, Communications, Digital Media, or a related field preferred. **Our commitment to you**
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you?

📌 Marketing & Communications Executive (Venezia)
🏢 Mandarin Oriental Hotel Group
📍 Venezia