**Company Description**
We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. The Executive VP, Pharmacovigilance (PV) Operations is responsible for leading and overseeing all operational aspects of global pharmacovigilance activities, ensuring compliance with regulatory requirements, company SOPs, and industry standards. This role will manage PV teams, optimize operational processes, and collaborate cross-functionally to ensure the highest level of patient safety and product quality. They will be focused in ensure we optimizes the cost, speed and quality of delivery through levering metrics to inform management interventions. **Leadership & Strategy**
- Provide strategic direction for PV operations, aligning with corporate goals and regulatory expectations.




- Develop comprehensive operational strategies that align with the company’s overall objectives. This involves understanding the long-term goals of the business and creating plans that ensure these goals are met through efficient operational processes.
- Development and implementation of strategic plans for the expansion of the Safety and Pharmacovigilance services in terms of revenue, operational margins and resources
- Lead, mentor, and develop PV operational teams, fostering a culture of accountability, high performance, and continuous learning.
- Partner with the Enterprise PMO/BPO to realize the objectives of the value creation plan (VCP)
- Represent PV operations at senior/executive management meetings, governance boards, and cross-functional leadership forums.
- Accurately forecast future needs and allocate resources accordingly. This includes planning for upcoming projects, ensuring that the necessary resources are available, and optimizing their use to achieve maximum efficiency and productivity.
- Define KPIs and monitor team performance **Role and Responsibilities** **Leadership & Strategy**
- Provide strategic direction for PV operations, aligning with corporate goals and regulatory expectations.
- Develop comprehensive operational strategies that align with the company’s overall objectives. This involves understanding the long-term goals of the business and creating plans that ensure these goals are met through efficient operational processes.




- Development and implementation of strategic plans for the expansion of the Safety and Pharmacovigilance services in terms of revenue, operational margins and resources
- Lead, mentor, and develop PV operational teams, fostering a culture of accountability, high performance, and continuous learning.
- Partner with the Enterprise PMO/BPO to realize the objectives of the value creation plan (VCP)
- Represent PV operations at senior/executive management meetings, governance boards, and cross-functional leadership forums.
- Accurately forecast future needs and allocate resources accordingly. This includes planning for upcoming projects, ensuring that the necessary resources are available, and optimizing their use to achieve maximum efficiency and productivity.
- Define KPIs and monitor team performance **Operational Excellence**
- Champion a culture of excellence across global PV operations, embedding best practices, innovation, and continuous improvement to enhance patient safety outcomes.
- Collaborate with Enterprise PMO/BPO to optimize and standardize end-to-end pharmacovigilance process, ensuring efficient, compliant, and high-quality execution of PV project management, case processing and literature, medical scientific affairs, PV regulatory and PV medical information.
- Optimize operational frameworks by streamlining workflows, leveraging automation, and integrating emerging technologies to improve data accuracy, reporting timeliness, and decision-making speed.
- Identify “optional” process variation and engage with commercial leadership to ensure we maximize revenue for these options.
- Collaborate with Enterprise PMO/BPO to and monitor KPIs and performance dashboards to proactively track operational efficiency,

📌 Executive Vice President, Pv Operations (Milano)
🏢 PrimeVigilance
📍 Milano