14 ago
|
Lansweeper
|
Roma
**Department**: Operations: Quote-to-Cash & Financial Applications
**Location**: Remote (EMEA, LATAM, NORAM) **Role Summary** We’re looking for a **CRM Solutions Lead - QTC Processes** to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives. You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience. What You'll Do - Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture. - Support and optimize end to end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions. - Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems. - Participate actively in digital transformation projects, contributing to both architectural discussions and hands on technical delivery. - Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems. - Oversee day to day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement. - Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities. **What You’ll Bring** **Required Skills & Experience** - 4-6 years of hands‑on Salesforce development experience (Apex, Flows, Lightning Components,
APIs/integrations). - Proven expertise in Quote‑to‑Cash processes: lead‑to‑opportunity, quoting, subscription management, and billing. - Strong knowledge of system integrations between CRM, ERP, and financial platforms (REST/SOAP APIs, middleware, etc.). - Understanding of data modeling, governance, and system performance optimization in Salesforce. - Experience with tools like Sales Cloud, Service Cloud, CPQ/Billing, ChargeBee/Maxio and automation platforms (Workato, Boomi, Mulesoft, or similar) - Bachelor’s degree in computer science, Information Systems, or equivalent experience. - Background in SaaS, subscription, or digital sales environments. **Nice‑to‑have** - Experience with subscription management tools or customer‑facing portals. - Exposure to CPQ/Billing implementations or FinOps‑related integrations. - Comfort working in hybrid business/technical teams across multiple systems. **The Ideal A‑Player** - Thinks end‑to‑end, connecting CRM design to business outcomes across Sales, Finance, and Operations. - Demonstrates strategic thinking and ownership, not just delivery. - Proactively identifies ways to automate and simplify processes. - Communicates confidently and builds alignment among cross‑functional stakeholders. - Contributes to a culture of learning and collaboration by mentoring others. **Why Join Lansweeper** Be part of a fast‑growing global SaaS company empowering thousands of organizations.
Work in a collaborative and forward‑thinking team that values innovation and ownership.
Take an active role in shaping the technology and processes behind our global growth.
Remote work flexibility and exposure to a dynamic, international environment.
📌 CRM Solutions Lead - Qtc Processes (Roma)
🏢 Lansweeper
📍 Roma