**Summary**:
The FFSC is the Navy's primary agency for the delivery of an array of human services intended to enhance the stability and self-sufficiency of individuals and families. The primary purpose of this position is to serve as the technical advisor to the Regional FFSC Program Manager as the Regional Work and Family Life Coordinator regarding direction and oversight of all Work and Family Life Services within the region, including oversight of training, policies, and procedures. Learn more about this agency **This job is open to**:
**The public**: - U.S. Citizens, Nationals or those who owe allegiance to the U.S. **Family of overseas employees**: - Family members of a federal employee or uniformed service member who is or was, working overseas. **Clarification from the agency**:
United States Citizens Worldwide, including local U.S. Citizens that are 1) Current permanent NAF/APF employees; or 2) Spouses of active duty military members; or 3) Family members of active duty military member; or 4) Family members of DoD civilians. **Must upload PCS Orders if currently overseas** **Duties**:
Serves as primary technical advisor to the FFSP Regional PM regarding WFL services within the region. Consults and collaborates with the Regional FFSP PM on policy interpretation and implementation for all WFL services within the region, ensuring regional and local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws. Reviews directives from higher authority to determine potential impact on the organization. Develops standardized regional plans, policies, and procedures for the delivery of WFL services. Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports,



and directives and uses own initiative in developing procedures, in order to increase the general flow of information and overcome bottlenecks in the administrative process. Uses standard approaches to perform a variety of duties related to regional WFL services involving administrative or support issues. Resources Management duties comprise 20% of incumbent's time and include but are not limited to: Provides input and justifications in support of the development and management of the Regional FFSP WFL services budget, which may include contract funds. Identifies through data collection and consultation with the Site Managers, and the Regional Counseling and Advocacy Coordinator (CAC), WFL services resource requirements, and recommends allocation of resources for Regional WFL services, providing appropriate and timely feedback to the Regional PM. Assists the Regional PM with long range financial planning. Supervisory duties comprise 20% of incumbent's time and include but are not limited to: Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.



Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adhere to the policy; and ensures treatment of all staff is fair and equitable. General (includes but not limited to): Provides consultation and collaboration with the Regional ESC to address Regional and installation WFL issues, other Regional Program Managers (e.g., Personal Property, Personnel Support Detachment, Career Counselors, Chamber of Commerce, Department of Labor, Veteran's Affairs, etc.) to address community support issues, and other Regional FFSP WFL Consultants to address installation service delivery and WFL needs and issues across regions. Drives from one installation to another to provide advice/guidance and administrative functions. Serves as technical consultant for all installation WFL Managers. Provides consultation, collaboration, and technical assistance to WLF Managers to address base program operations and service delivery issues. Observes and evaluates work performance and reports results to Site Manager/Installation Commanding Officer and Regional Program Manager. Participates in the development of regional formal and informal needs assessment tools in order to determine command, Service Member and family needs. Assists with focus groups and survey development to ensure that all WFL issues are addressed. Receives and reviews customer feedback tools and utilizes them for program improvement. Ensures the successful completion of the customer feedback loop by developing and tracking a regional process of collection, evaluation, and implementation of feedback collected through needs assessment and survey tools. Resear

📌 Regional Work & Family Life Coordinator (Napoli)
🏢 US Commander, Navy Installations Command
📍 Napoli