Riferimento: JN- Pubblicato il: Luogo: Milano e provincia, Italia, ITSalario: 70000 - 80000 /annoTipo di contratto: Tempo pienoAzienda: Michael PageConsulente: Claudia DonatiInternational automotive player in start-up phase in Italy (Milan)Ownership of After Sales and Warranty set-upAziendaInternational automotive company, part of a leading global industrial group, currently undergoing strong expansion across the European market. The Italian branch represents a strategic start-up with ambitious growth plans and a key role in developing the local market.Offerta Reporting to European management, the candidate will be responsible for building and developing the After Sales function, with a focus on warranty, technical training, and quality processes. This position will play a key role in defining procedures, setting up operations, and supporting the company's growth in Italy.Build and implement technical management, training, warranty, and claims processes, including team set-up;
Provide technical support and contribute to the development of quality and warranty systems;
Define and monitor KPIs for the technical quality team and service network;
Implement the technical quality business plan;
Develop and execute training plans;
Set up and manage technical training sessions;
Define and track KPIs for the warranty team;




Lead warranty business planning and manage warranty operations across service stations and dealers;
Support additional activities within the After Sales department.Competenze ed esperienzaFluent in Italian and English;
Experience in a similar role within the Automotive industry (OEM or distributor), preferably within the European market;
Strong understanding of aftersales, warranty, and technical quality processes;
Experience managing dealer and service networks;
Hands-on, proactive approach, with the ability to operate in a start-up environment;
Strong organizational and stakeholder management skills.Completa l'offertaCompetitive salary ranging between 70,000 and 80,000 per yearPermanent contractSe sei interessato a questa posizione come Aftersales & Spare Parts - Technical/Training/Warranty Manager nel settore dei servizi alle imprese, non esitare a candidarti! Fatta eccezione per il caso in cui presenti la tua candidatura per posizioni riservate a categorie protette ai sensi della Legge 68/99 (nel qual caso ti chiediamo di inserire solo conferma della tua appartenenza a tali categorie, senza alcuna ulteriore informazione relativa alla salute o disabilità), la tua candidatura non deve contenere informazioni relative al tuo stato di salute, ivi inclusa l'eventuale appartenenza a una categoria protetta, in quanto non rilevanti per la valutazione della candidatura.

📌 Aftersales & Spare Parts - Technical/Training/Warranty Manager (Milano)
🏢 Michael Page International
📍 Milano