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AZIENDA: Luxury
PUBBLICATO: 20/02/2025
CITTA': Milano
PROVINCIA: Milano (MI)
REGIONE: Lombardia
A PARTIRE DA: 20/02/2025
TIPO DI CONTRATTO:
POSIZIONE: HUMAN RESOURCES - Training Manager
RETRIBUZIONE ANNUA LORDA:
SETTORE DI APPARTENENZA: Human resources
DESCRIZIONE AZIENDA
On behalf of a luxury beauty&fragrances; company we are looking for a GLOBAL TRAINER.
Mission & Responsibilities
The Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategical actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution.
PROFILO DEL CANDIDATO IDEALE
As part of the Retail Excellence Team, the key responsibilities are:
- Contribute to business development in cooperation with marketing and sales team
- Adapts the training modules and be creative in inventing new way for training delivery
- Maintain a strong continuous relationship, supervised by the Global Training Manager, with local markets, supporting them in TTT sessions, Induction and implementation of the 360 activations in the local top stores
- Deliver training programs in the classroom ww and allocate team resources
- Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom
- Creation xrdztoy and implementation of Training Module
- Overview the Masterclass project delivered in the most important key stores
- Track field training actions
- Be proactive in proposing actions to improve service
Requirements
- Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)
- Experience in Blended Learning, Virtual Classroom, E-learning Platform
- Experience in sales training in retail environment
- Agility to work in a complex and global environment
- Willing to travel WW
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📌 HUMAN RESOURCES - Training Manager (Milano)
🏢 Retail Search
📍 Milano
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