Company

blue is an ecosystem of more than sixty successful brands across 22 European countries, delivering hosting, SaaS, marketing, and collaboration solutions to over 3.5 million SMB customers online.

blue Italy is seeking a Sales Manager with strong analytical, strategic planning, and people leadership capabilities to lead the SMB and Partners business unit. The role will drive commercial growth, sales execution, and team performance, while developing a customer‑centric operating model that delivers predictable and sustainable results.

Define and execute a sales strategy aligned with business priorities and market trends

Monitor sales results and funnels to identify growth levers and improvement areas

Report KPIs across sales and customer success to enable data‑driven decisions

Ensure alignment between sales teams and product launches, fostering cross‑sell and upsell opportunities

Structure the sales organization with clear roles (hunters, farmers, hybrids) and balanced account allocation

Establish an operational rhythm: pipeline reviews, deal inspections,



and monthly business reviews

Drive disciplined pipeline management and accurate forecasting

Build and develop high‑performing teams through ongoing coaching and skill development

Drive sales enablement initiatives by equipping teams with the right methodologies

Develop playbooks, training programs, and tools to continuously improve commercial effectiveness and accelerate onboarding

Recruit, onboard, and retain top sales and support talent

Customer Success & Support

Ensure collaboration between sales and support, balancing service quality (CSAT Customer Satisfaction Score, FCR First Contact Resolution) with commercial goals (upsell, expansion)

Monitor customer health metrics and act to prevent churn

Cross‑Functional Collaboration

Work closely with Marketing to improve lead quality and conversion rates

Partner with Product to share customer insights and ensure successful launches

Coordinate wi

📌 Accounts Manager with Sales (Firenze)
🏢 Team.Blue
📍 Firenze