Join Schneider Electric's high-impact Enterprise Customer Success Management team and help shape the future of digital infrastructure for some of our most valued clients across Europe. We're passionate about empowering our customers to unlock the full power of Eco Struxure IT—moving beyond monitoring to proactive, data-driven strategies that keep their operations resilient, efficient and ready for what's next. As an Enterprise Customer Success Manager You'll be the trusted advisor and primary point of contact for a select portfolio of high-value Eco Struxure IT customers. From onboarding through every milestone of their journey, you'll ensure our clients achieve their goals, realize maximum value from our solutions, and are always a step ahead in a rapidly evolving digital landscape. Your expertise will help customers seamlessly adopt platforms like Data Center Expert, IT Advisor, Net Botz, and IT Exper T while you identify opportunities for growth, innovation and long-term partnership. Build deep, consultative relationships with VIP customers,



guiding them from post-sale onboarding through ongoing success and value realization. Lead regular check-ins and strategic business reviews, ensuring customers are on track to meet their unique goals and KPIs. Dive into customer challenges and ambitions, delivering tailored advice, best practices, and proactive recommendations for platforms like Data Center Expert, IT Advisor, Net Botz, and IT Expert. Spot new opportunities for customer growth—whether it's e-learning, advanced services, cloud migration, or custom integrations—and connect clients with the right solutions. Partner with Licensing & Renewals teams to drive seamless renewals and ensure customers are always supported by the latest software and services. Share actionable feedback and insights with Commercial, Product, and Technical Support teams to continuously elevate the customer experience. Forecast renewals, identify risk, and maintain a strong customer renewal

📌 Customer Success Manager Mia-Care (Italia)
🏢 Schneider Electric
📍 Italia