POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up necessary
supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness. Complete
scheduled inventories and stock and requisition necessary supplies. Monitor
dining rooms for seating availability, service, safety, and well being of
guests. Complete work orders for maintenance repairs.

Assist management in training, scheduling, disciplining and motivating
employees; and serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Follow all company and safety and
security policies and procedures; report accidents, injuries, and unsafe work
conditions to manager; and complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional, maintain




confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate and
address guests’ service needs, assist individuals with disabilities, and thank
guests with genuine appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality expectations and
standards; and identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings.
Read and visually verify information in a variety of formats (e.g., small
print). Visually inspect tools, equipment, or machines (e.g., to identify
defects). Stand, sit, or walk for an extended period of time or for an entire
work s

📌 Room Service (Roma)
🏢 Marriott
📍 Roma