Italian Speaking Customer Experts for an Electronics Leader
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while fostering long-term career growth.
Job Overview
We are currently scouting for talented individuals to join our team as Italian Speaking Customer Experts for an Electronics Leader position in Greece. This is a unique opportunity to represent a global giant in the consumer electronics industry, providing premium support to customers while enjoying one of the best relocation packages among jobs in Greece today.
Key Responsibilities
- Provide high-quality technical and product support for a world-renowned consumer electronics brand.
- Assist Italian-speaking customers with troubleshooting, product setup, and warranty inquiries through various communication channels.




- Maintain comprehensive knowledge of the latest electronics innovations, gadgets, and software updates to offer accurate guidance.
- Ensure customer satisfaction by delivering efficient, friendly, and expert solutions in the Italian language.
- Document customer interactions and feedback accurately to contribute to the continuous improvement of the electronics service ecosystem.
- Collaborate with internal teams to resolve complex technical issues and provide feedback on emerging product trends.
- Participate in ongoing product training to maintain the highest standards of professional expertise.

Requirements
- Native or fluent Italian (spoken and written).
- Strong command of the English language for internal communication.
- Valid EU passport or a valid work permit for Greece.
- Passionate about consumer electronics, digital trends, and providing stellar user experiences.
- Excellent communication and problem-solving skills, critical for this Italian-sp

📌 Italian Speaking Customer Experts for Electronics Leader (Italia)
🏢 Mercier Consultancy Group
📍 Italia