Job Purpose
Enable Agile teams and stakeholders to deliver business value predictably by facilitating, coaching and continuously improving Scrum and SAFe practices, while fostering collaboration, flow optimization and delivery excellence across the Agile Release Train.
Key Accountabilities
- Partner with the Release Train Engineer, Product Management and stakeholders to improve ART flow, predictability and delivery outcomes
- Facilitate Scrum ceremonies and ART events ensuring effectiveness and continuous improvement (Sprint Planning, Daily, Review, Retrospective, PI events)
- Coach team members, Product Owners and stakeholders on Agile, Scrum and SAFe principles and practices
- Identify, manage and facilitate resolution of cross-team dependencies and risks within the Agile Release Train
- Analyze and leverage Agile metrics (Flow Velocity, Flow Time, Predictability Measure, Team Health Indicators, Sprint Goals Achievement) to drive continuous improvement
- Remove impediments and escalate systemic issues to the RTE and leadership when needed
- Foster collaboration,



transparency and alignment within the team and across the ART
- Mentor and support Scrum Masters and Agile practitioners by sharing best practices, coaching techniques and lessons learned
- Drive continuous improvement actions and ensure follow-up from retrospectives and Inspect & Adapt workshops
- Promote DevOps mindset, quality practices and definition of done adherence
- Contribute to Agile maturity evolution by sharing best practices, templates and lessons learned across teams

Qualifications
- Proven experience (5+ years) in Agile environments, including at least 2 years as a Scrum
- Experience in large-scale Agile frameworks (preferably SAFe) within enterprise IT organizations
- Fluent in English
- Advanced knowledge of Agile tools (e.g. Azure DevOps, Jira, Confluence)
- Bachelor’s degree in computer science, Engineering or equivalent; SAFe Scrum Master (SSM) or Advanced Scrum Master certifications s

📌 IT Scrum Master (Napoli)
🏢 Msc Cruises
📍 Napoli