For our International Luxury Hotel Brand located in the heart of Rome, we are seeking for a talented and passionate Director of Food & Beverage Operations who will be responsible for managing daily hotel operations in the continuing effort to deliver the brand promise, creative and outstanding guest service as well as financial objectives.

Requisiti

Specifically, you will be responsible for performing the following tasks to the highest standards:

Lead and manage daily hotel operations including, but not limited to seasonal and strategic planning, hotel budgeting and forecasting, managing balanced scorecard performance, implementing and complying with all company policies and standards, coordinating capital and property improvement plans, responding to guests inquiries and concerns, and coordinating the necessary internal team communication schedule.

Oversee service quality, guest satisfaction and brand standards compliance
Drive and guide F&B; financial performance based on established objectives. Identify operational performance, productivity and efficiency opportunities,



and implement measures to maximize their impact.

Implement and manage hotel's daily quality process to include, but not limited to, communicating goals, empowering team members, managing service recovery techniques and problem resolution.

Monitor and develop team member performance, particularly department heads and managers, to include, but not limited to, regular 1-to-1 feedback sessions, leadership coaching, professional career development, conducting annual PDR’s (personal development reviews) and delivering recognition and reward.

About You
At least 3 years experience within F&B; management roles (International Luxury Brands).

Knowledge of F&B; System Simphony by Oracle

Proven record of leadership and ability to assess and resolve conflicts.

Excellent people management skills and ability to work under pressure;

Motivated and problem solving driven even in challenging situations;

A pa

📌 Director of Food (Roma)
🏢 Italian Hospitality Collection
📍 Roma