Our client, a leading automobile manufacturer, is recruiting for Automotive Aftersales Operations Specialists to join their business in Italy.

Position Title:

Automotive Aftersales Operations Specialists

Position Type

Permanent

Start Date:

ASAP

Location:

Milan, Italy

Contact:

Bianca Papa | +49(0)89238898673

We are looking for junior profiles with 1–2 years of experience to join our Automotive Aftersales team. The role covers service operations, warranty & claims, technical support, and OEM accessories management, working closely with service stations, dealers, suppliers, and internal departments.

Responsibilities

- Support service station operations, KPI monitoring, service activities, and spare parts sales coordination

- Assist in service network development and aftersales on-site coordination (claims audit, training support)

- Handle daily warranty and claims processing, audits, system updates, and monthly analysis reports

- Provide technical support to dealers (online/offline), manage technical documentation, and support training activities

- Monitor market quality issues and support improvement actions

- Oversee OEM accessories development, production, installation, and testing

- Coordinate with internal teams and external suppliers, including local supplier bidding and selection

- Manage budgets and timelines to ensure on-time and cost-effective delivery of accessories

Requirements

- Degree in Vehicle Engineering, Mechanical Engineering, or related field

- 1–2 years of experience in automotive aftersales or spare parts (European automotive market knowledge is a plus)

- Fluent Italian and English required

- Chinese is preferred





For more details contact:

sales(at)manningglobal.com

Quoting reference:

IT_MGBP_AAOS_

Or call Bianca on:

+49(0)89238898673

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If you know of anyone within your network who may also be interested in this position,would you please forward this ‘Email & Role’ to them.

Please note:

1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position.

2. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for

3. If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.

4. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.

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📌 Automotive Aftersales Operations Specialists (Milano)
🏢 Azienda Leader
📍 Milano