15 ago
|
Luxury Living Group
|
Milano
15 ago
Luxury Living Group
Milano
ph3Ralph Lauren Home | Luxury Furniture Home Accessories /h3 /brpLuxury Living Group is seeking a motivated Sales Design Consultant for his new Ralph Lauren Home flagship store in Milan. /p /brh3Our Company /h3 /brpRalph Lauren Home is one of the most iconic luxury lifestyle brands in the world, known for its timeless style, refined interiors and distinctive vision of home. Introduced in 1983, Ralph Lauren Home has become synonymous with an all-encompassing lifestyle approach to interiors, with a collection including furniture, lighting, floor coverings, fabric, wallcovering, tabletop, decorative accessories, bed and bath linens. /p /brh3About the Role /h3 /brpThe Sales Design Consultant will support the Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience. The Sales Design Consultant reports directly to the Store Manager. /p /brh3Key Responsibilities /h3 /brh3Sales Business Development /h3 /brul /brliContribute to further expand the company database through client data registration and profiling. /li /brliSupport the Store Manager in organizing events and promotional activities to target. /li /br /ul /brh3Client Experience Clienteling /h3 /brul /brliMeet and greet customers that come into the Showroom, providing outstanding level of hospitality. /li /brliEnsure high levels of customer satisfaction through excellent sales service. /li /brliActively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions. /li /brliMaintain strong relationships with existing customers, as well as prospect for new customers. /li /brliOffer information and technical support to customers about the products.
/li /brliIdentify and investigate customer complaints and service suggestions. /li /br /ul /brh3Store Operations Brand Standards /h3 /brul /brliMaintain outstanding store condition and visual merchandising standard. /li /brliMaintain accurate inventory and store goods. /li /brliCheck all products to see if they are not damaged. /li /brliUse the company reporting tools (quote/project registration, traffic registration, CRM). /li /brliPrepares sales and customer relations reports by analyzing and categorizing sales information. /li /brliProvide support to the Store Manager in implementing programs and execute operational and organizational objectives. /li /br /ul /brh3Experience and Education /h3 /brul /brliPrevious experience (2-3 years) in high-end furniture or luxury good Industry will be appreciated; years of experience in luxury retail, luxury interiors, furniture, home décor, design or lifestyle brands. /li /brliProven sales track record and strong commercial awareness /li /brliExperience working with private clients, interior designers and architects. /li /brliStrong knowledge of furniture, materials, finishes, textiles, accessories and interior decoration is preferred. /li /brliBachelor’s degree preferred, ideally in Interior Design, Architecture, Design, Business or related field. /li /br /ul /brh3Technical and Soft skills /h3 /brul /brliStrong sensitivity to luxury, interiors,
aesthetics and client experience. /li /brliStrong analytical skills and good knowledge of retail KPIs. /li /brliOutstanding communication and interpersonal skills. /li /brliStrong customer service orientation and clienteling mindset. /li /brliStrong organizational skills and attention to detail. /li /brliResponsibility, reliability and proactive attitude. /li /brliPositive and enthusiastic team player; /li /brliAttitude to problem solving and oriented to achieve the goals; /li /brliFluent in English and Italian; additional languages are a plus. /li /brliExcellent computer skills, including Outlook, Word, Excel and CRM tools. /li /br /ul /brh3Why Join Us /h3 /brpThis is a unique opportunity to be part of the opening of the first Ralph Lauren Home flagship store in Milan, representing one of the most iconic luxury lifestyle brands in the world and contributing to the growth of its Home business in partnership with Luxury Living part of Haworth Lifestyle Group. /p /brh3Working hours /h3 /brpfull time, 40 hours/week from Monday to Saturday, from 10 AM to 7 PM. /p /brh3Type of contract /h3 /brpopen-ended contract. /p /brh3Ticket Restaurants /h3 /brp1 for every working day /p /brpThe salary range stated in this job advertisement reflects an estimated average range for the position. The final remuneration will be determined based on the selected candidate’s experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements. /p /brpLuxury Living Group is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. /p /p #J-18808-Ljbffr
📌 Sales & Design Consultant (Milano)
🏢 Luxury Living Group
📍 Milano