ppBBE is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BBE team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors. /p h3Position Summary /h3 pBBE is seeking a qualified and detail-oriented System Administrator / Inside Plant (ISP) Technician to provide operations and maintenance (OM) support for telecommunications systems at for NAVSUP in Naples, Italy. /p pThis position ensures reliable and secure performance of Inside Plant infrastructure, VoIP systems, and related communications equipment to support mission-critical operations. /p h3Job Duties Responsibilities /h3 ul liProvide Inside Plant (ISP) operations and maintenance (OM) for installed telephone systems, VoIP systems, and associated ancillary equipment at NCTS Naples. /li liOperate and maintain the telephone maintenance console and Cisco Unified Communication Manager (CUCM) to install, relocate, and troubleshoot telephone extensions, perform programming changes, adjust class of service, activate/deactivate special features, and manage VoIP network administration. /li liTroubleshoot and restore telephone services, systems, and equipment outages, including coordination with commercial providers, Tier III support, and the BCO help desk. /li liPerform all patch panel terminations for installation, relocation, or removal of telephone services or communication circuits, ensuring proper labeling and accurate recordkeeping. /li liMaintain telephone terminations, switch patch panels, and cable records; submit accurate monthly Planned Maintenance System (PMS) reports. /li liRespond to incidents, requests,



and critical incidents within required timelines, maintaining an Acceptable Quality Level (AQL) of 90% or higher. /li liRespond to alarms (e.g., Gateway, UPS/Generator) and system outages by investigating, isolating, and resolving faults; be available for recall after hours when required. /li liConduct preventive maintenance in accordance with OEM standards and safety requirements, leaving communication spaces clean and organized. /li liParticipate in joint tool and supply inventories; maintain accountability for all government-provided tools and equipment. /li liEnsure all maintenance and repairs restore systems to original equipment performance, operability, reliability, and accuracy, adhering to professional and safety standards. /li /ul ul liMinimum five (5) years of experience in the operation and maintenance of tactical or commercial telecommunications equipment. /li li3–5 years of experience in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments. /li liSecurity+ and Cisco Certified Network Associate (CCNA) Voice certification (or equivalent experience). /li liFamiliarity with DoD cyberspace workforce requirements and best practices. /li liExperience with Cisco Unified Communication Manager (CUCM) systems. /li liProficiency in PC operations at the operator level.



/li liMust be able to obtain and maintain necessary security clearances and government access credentials /li /ul h3Physical Requirements /h3 ul liAbility to stand/walk/climb/kneel/crouch and remain in a stationary position/sit at least 60% of the time /li liAbility to operate office equipment, including computer, copy machine, phone, etc. /li liAbility to use hands to finger, handle or feel objects or controls; reach with hands and arms /li liCapable of lifting over 25 lbs. /li liAbility to understand the speech of another person, speak clearly so listeners can understand, and talk or hear both in person and by telephone /li /ul ul liParticipation in the Employee Stock Ownership Plan – BBE is 100% employee-owned! /li liDiscretionary premio /li li*Medical, Dental, and Vision Insurance with health care concierge /li li*Employer provided Short-Term Long-Term disability /li li*Employer-provided Life insurance /li li*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits /li li*Generous PTO plus 11 paid holidays /li liTraditional Roth 401(k) options with fully vested employer match /li liTuition reimbursement professional development /li liEmployee referral programEmployee discounts /li liEmployee Assistance Program (EAP) /li liEmployee Homeownership Benefits /li liPet insurance discount /li /ul p*Applies only to full-time employees. /p pBBE is an Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. /p /p #J-18808-Ljbffr

📌 Inside Plant (ISP) Systems Administrator (Napoli)
🏢 BB&E
📍 Napoli