We are looking for a motivated and service‑oriented professional to join our Tractor Service Department. As part of an international after‑sales organization, the new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region.

Industry Manufacturing Category Sales Experience

Mid level Monthly salary €50,000 Location Milan Workspace type Hybrid Contact Person Candice Guillon Role Overview The new team member will be integrated into the Tractor service department, reporting directly to the Italian Service Manager.

Key Responsibilities Dealer Support: Manage daily technical inquiries from the field, providing expert guidance to dealer service progress, mechanics via telephone, mail and onsite.

Case Management: Oversee the e-service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem-solving protocols are correctly followed. Joint customers visit the dealer to fix complex technical issues.

Dealer Visits: Conduct regular dealer visits to review service-related topics, including field follow-ups, new service bulletins, mandatory campaign progress, and warranty issues. Monitor machine registrations and collaborate with dealers on technical training proposals to encourage the professional growth of their mechanics.

Training: Facilitate technical training sessions (both virtual and in-person).



This includes content preparation (online and F2 F) and conducting classroom instruction at our Milan headquarters.

Skills & Requirements The ideal candidate must possess a technical diploma, specifically as a Mechanical Engineering Technician (or equivalent high school technical certification) with after‑sales business knowledge.

English Proficiency: Fluency in English (written and spoken) is a requirement for this role.

Additional Languages: French basics is desirable (not mandatory) Technical Skills: Advanced user-level knowledge of the Microsoft Office Suite (Word, Excel, Power Point) is required.

About The Company Lay the groundwork for tomorrow with Kubota! With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow?

Explore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”. My job, Our future Graphic rendering with Web GL2 has been disabled or is not supported by your graphic card.

📌 Technical field area manager - southern italy (Milano)
🏢 Kubota Holdings Europe
📍 Milano