**RESTAURANT MANAGER** Main purpose:
The Restaurant Manager is responsible for overseeing the efficient running and profitability of the F&B; outlets according to our standards and procedures. She/he is a foody and never stops to develop his/her knowledge about gastronomy. She/he is passionate and generous and a strong leader.
Reports to: Food & Beverage Manager Main duties and responsibilities: - Responsible for ensuring the happiness and satisfaction of guests. Ensure that policies and procedures are complied with our standard of service;
- Be able to align with our philosophy of creating authentic and unique experiences for our Guests;
- Able and willing to motivate the team to obtain guest satisfaction and perform at the high end of the market;
- Accomplish people development objectives through recruiting, training, coaching, counselling and supervising employees;
- Involved in recruitment and selection process;
- Responsible for Restaurant financial goals and service standards;
- Budget control, working closely with F&B; Manager;
- Inventory and cost control;
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines;
- Producing staff rotas. We offer: - Permanent contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Robusto".
- Staff celebrations.



Competencies required: - Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
- Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
- Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- Service excellence: Delivers service standards, which consistently exceed guest expectations.
- Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. Other requirements: - Fluent in Italian and English at a proficient level, a third language is preferred
- At least 3 years of professional experience in a similar role in 5 stars hotels and/or well-known restaurants preferably at international level;
- Valid HACCP certification;
- Certificate as Professional Sommelier and/ or gastronomy studies preferred;
- Preferable evidence of self-development through specialized courses, conferences/workshops;
- Familiar with F&B; management software (e.g. Symphony, FutureLog), and Microsoft Office package.

📌 Restaurant Manager (Milano)
🏢 Rocco Forte Hotels - Italy
📍 Milano