**Job Title** FSA / Receptionist
**Job Description Summary** Are you someone who loves creating a warm, welcoming, and efficient workplace? Do you have a passion for hospitality and enjoy being the go-to person who keeps things running smoothly? This could be your next great opportunity! As a FSA/ Versatile Receptionist, you’ll be the face of the office — ensuring employees and visitors feel supported and valued every day. You’ll combine front-of-house duties with hands-on facilities coordination, helping make the workplace a positive, well-organized, and productive environment. **Key Responsibilities**: - Act as the main point of contact for all employee and visitor needs - Greet and assist visitors; manage security and access badges; coordinate meeting rooms and parking - Vendor relationship management for key office services (coffee/snacks, supplies, shredding, first aid, plants, HVAC, janitorial, etc.) - Liaise with property management on all building/site issues - Serve as liaison between Workplace and other departments (Safety, IT, HR, Benefits, Legal, Marketing, etc.) - Schedule and track work orders via C&W;’s CMMS to ensure timely completion - Support implementation of workplace programs and operations, including: - Handling internal service requests
- Managing office repairs, furniture moves, and space utilization
- Coordinating safety programs
- Managing budget tracking, purchase orders, invoices,



and expenses
- Supporting new hire orientations and workstation assignments - Plan, coordinate, and help facilitate social and wellbeing events (Wellbeing, Giving & Doing, Belonging & Diversity, Benefits, and more) - Carry out additional ad-hoc duties as required - When required by location: - Manage reception, greeting, and visitor services
- Oversee mail and shipping (receiving, delivering, sending)
- Maintain office supplies, stock levels, and overall office aesthetics **Personal Attributes & Skills**: - Strong interpersonal and communication skills with a customer-service mindset - Team player with the ability to motivate and coordinate supplier teams - Highly organized, proactive, and detail-oriented - Able to stay calm and solve problems logically in fast-paced or unexpected situations - Excellent multitasking abilities - Positive, approachable, and professional attitude **Knowledge & Experience**: - 2+ years of experience in Facilities Management, Office Management, or Reception (preferably in an international environment) - Experience managing vendors and working with cross-functional teams - Proficient in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, Planner, etc.) - Knowledge of budgeting and financial tracking - Fluent in written and spoken English INCO: “Cushman & Wakefield”

📌 Fsa / Receptionist (Milano)
🏢 Cushman & Wakefield
📍 Milano